We thank you for your cooperation and we take this opportunity to send you cordial greetings. If you feel you need further assistance with your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) or via email providing all the details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way. of the Website at the discretion of the Casino. The Group includes Tranello Ltd., a company incorporated under the laws of Cyprus with company registration number HE363026 and having its registered office at Grigory. With regards to your comment, we would like to remind you that, as per the Terms and Conditions, the casino reserves the right to deny or refuse any bonuses, to cancel participation in any promotion, as well as to permanently or temporarily suspend any Customer or group of Customers from the promotion program. website is owned by Tranello Group of Companies, having its registered office at Grigory Afxentiou, 133, Agios Dometius, 2369, Nikosia, Cyprus. We apologize for the inconvenience this has caused you and we are sorry that your gaming experience on our platform has not been positive. Dear Customer, We thank you for taking the time and appreciate the fact that through your review you brought your disappointment to our attention.